Terms of service

Effective Date: May 7, 2018
Last Updated: August 10, 2026

These Terms of Service ("Terms") govern your access to and use of the Pharmedico Compounding Pharmacy & Wellness website, online store, products, services, communications, and related features.

Throughout these Terms, "Pharmedico," "we," "us," and "our" refer to Pharmedico Compounding Pharmacy & Wellness.

By accessing our website, creating an account, purchasing a product, submitting information, or otherwise using our services, you agree to these Terms.

If you do not agree to these Terms, please do not use our website or online services.

1. About Pharmedico

Pharmedico Compounding Pharmacy & Wellness is a pharmacy and wellness business located in Sarasota, Florida.

Our website may provide access to:

  • Compounding pharmacy information
  • Prescription-related services
  • Patient and provider resources
  • Dietary supplements
  • Wellness products
  • Educational content
  • Online shopping
  • Customer support
  • Other pharmacy and wellness-related services

Certain services are subject to additional federal and state healthcare, pharmacy, privacy, and professional requirements.

2. Eligibility and Website Use

You may use this website only for lawful purposes and in accordance with these Terms.

You agree not to use the website:

  • For fraudulent or unlawful purposes
  • To impersonate another person
  • To interfere with website security or operation
  • To submit false or misleading information
  • To attempt unauthorized access to systems or accounts
  • To transmit malicious software or harmful code
  • To violate intellectual property rights
  • To misuse prescription or healthcare services
  • To engage in conduct prohibited by applicable law

We reserve the right to refuse, restrict, suspend, or discontinue website services, transactions, or orders when permitted by law, including for suspected fraud, safety concerns, regulatory requirements, prescription irregularities, misuse of the website, or violation of these Terms.

Nothing in these Terms permits Pharmedico to discriminate unlawfully or disregard professional or legal obligations.

3. Pharmacy and Prescription Services

Prescription products and pharmacy services are subject to applicable federal and state law and the professional judgment of Pharmedico pharmacists.

A prescription medication may be dispensed only when Pharmedico receives a valid prescription from an appropriately authorized prescriber and all applicable legal and professional requirements are satisfied.

Submitting a:

  • Prescription
  • Prescription transfer request
  • Refill request
  • Quote request
  • Payment
  • Online form
  • Prescriber communication

does not guarantee that Pharmedico will dispense a medication.

Pharmedico may decline, delay, clarify, modify, or refer a prescription when reasonably necessary for:

  • Patient safety
  • Clinical appropriateness
  • Prescriber clarification
  • Legal compliance
  • Drug availability
  • Compounding requirements
  • Controlled-substance requirements
  • Professional judgment

Pharmedico pharmacists retain all professional responsibilities and discretion required by applicable pharmacy law.

4. Compounded Medications

Compounded medications are prepared pursuant to an individual patient's prescription when appropriate and in accordance with applicable compounding laws and standards.

Compounded preparations may differ from commercially manufactured products in:

  • Strength
  • Dosage form
  • Ingredients
  • Flavor
  • Vehicle
  • Quantity
  • Stability
  • Beyond-use date
  • Appearance

Because compounded medications are customized, availability and pricing may vary depending on the prescription and ingredients required.

A quote for a compounded prescription is an estimate based on the information available at the time the quote is provided.

Final pricing may vary based on:

  • Prescribed strength
  • Dosage form
  • Quantity
  • Ingredients
  • Formulation requirements
  • Prescriber-authorized changes
  • Shipping or delivery requirements

Pharmedico may contact the patient or prescriber when clarification or modification is necessary before compounding or dispensing a prescription.

5. Medical Information Disclaimer

Information provided on this website, including articles, educational materials, product descriptions, supplement information, wellness information, and other content, is provided for general informational purposes.

It is not intended to replace professional medical advice, diagnosis, treatment, or individualized pharmacy consultation.

You should consult an appropriate physician, pharmacist, or other qualified healthcare professional regarding questions about:

  • Medications
  • Prescription therapy
  • Dietary supplements
  • Medical conditions
  • Drug interactions
  • Treatment decisions
  • Pregnancy or breastfeeding
  • Adverse effects

Do not disregard professional medical advice or delay seeking appropriate medical care because of information found on this website.

If you believe you are experiencing a medical emergency, contact appropriate emergency medical services.

6. Dietary Supplements and Wellness Products

Pharmedico may offer dietary supplements and wellness products through the website.

Dietary supplements are not substitutes for appropriate medical care.

Individual responses to supplements may vary.

You should consult a qualified healthcare professional before using dietary supplements, particularly if you:

  • Take prescription medications
  • Have a medical condition
  • Are pregnant or breastfeeding
  • Are preparing for surgery
  • Are giving supplements to a child

Where Pharmedico or a product manufacturer makes a permitted dietary supplement structure/function claim, applicable FDA requirements remain controlling.

FDA requires qualifying structure/function claims to be supported, accompanied by the prescribed disclaimer, and not claim to diagnose, treat, cure, or prevent disease.

Nothing in these Terms replaces any disclaimer, warning, instruction, or labeling required to appear with an individual dietary supplement or claim.

7. Product Information

We make reasonable efforts to present accurate descriptions, photographs, prices, ingredients, quantities, and other product information.

However, website information may occasionally contain:

  • Typographical errors
  • Pricing errors
  • Inaccuracies
  • Incomplete information
  • Outdated information

Product packaging, labeling, appearance, color, or formulation may differ from website photographs or descriptions.

We reserve the right to correct errors or update information at any time.

If an error materially affects an order, we may contact you, cancel the affected item, or issue a refund as appropriate.

8. Orders and Acceptance

Submitting an order does not constitute final acceptance by Pharmedico.

We reserve the right to:

  • Accept or decline an order
  • Limit quantities
  • Cancel suspected fraudulent orders
  • Correct pricing errors
  • Request additional information
  • Cancel unavailable products
  • Refuse transactions prohibited by law

If we cancel an order after payment has been processed, we will generally refund the applicable amount using the original payment method when possible.

Retail product availability is subject to change without notice.

Prescription orders remain subject to all additional pharmacy requirements described in these Terms.

9. Pricing and Payment

Prices displayed on the website are generally shown in U.S. dollars unless otherwise indicated.

Prices may change without notice.

You agree to provide current, complete, and accurate billing information.

Applicable taxes, shipping fees, delivery fees, or other charges may be added at checkout or otherwise disclosed before completion of the transaction.

Pharmedico may use third-party payment processors to process transactions.

Complete payment card information may be handled directly by those payment processors rather than stored by Pharmedico.

10. Prescription Pricing

Prescription and compounded medication pricing may depend on factors not reflected in ordinary website product pricing.

These may include:

  • Medication
  • Strength
  • Quantity
  • Dosage form
  • Ingredients
  • Compounding complexity
  • Formulation
  • Packaging
  • Shipping requirements

A prescription quote does not create a binding obligation to dispense the medication at that price if the prescription changes or the information used to calculate the quote was incomplete or inaccurate.

We will make reasonable efforts to communicate material pricing changes before completing the affected prescription.

11. Shipping, Delivery, and Pickup

Shipping, local delivery, and pickup options may vary depending on the product or service.

Prescription services and delivery are available only where Pharmedico is legally authorized to provide them.

Availability may depend upon:

  • Patient location
  • Prescriber authorization
  • Medication type
  • Applicable pharmacy law
  • Carrier restrictions
  • Regulatory requirements

Estimated shipping or delivery dates are estimates and are not guaranteed.

Pharmedico is not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, weather, natural disasters, incorrect delivery information, transportation interruptions, or government actions.

Additional details are available in our Shipping Policy.

12. Returns and Refunds

Retail products may be eligible for return or refund subject to our Refund Policy.

Prescription medications are handled differently.

Due to patient-safety and regulatory requirements, prescription medications, including compounded medications, generally cannot be returned for resale or reuse once dispensed.

If there is a concern involving:

  • A dispensing error
  • Damaged medication
  • Incorrect medication
  • Product quality
  • Shipping damage
  • Another prescription issue

please contact Pharmedico promptly so that we can evaluate the matter.

Refunds, replacements, or corrections involving prescription products will be handled in accordance with applicable law, professional requirements, and our policies.

Please review our Refund Policy for additional information.

13. Accounts

Certain website features may allow you to create an account.

You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • Providing accurate account information
  • Restricting unauthorized access to your account
  • Notifying us of suspected unauthorized use

You are responsible for activity occurring through your account to the extent permitted by law.

We may suspend or terminate accounts used fraudulently or in violation of these Terms.

14. Privacy

Personal information collected through the website is handled according to our Privacy Policy.

Protected Health Information ("PHI") created, received, maintained, or transmitted in connection with pharmacy services may also be subject to HIPAA and our HIPAA Notice of Privacy Practices.

Our Privacy Policy and HIPAA Notice of Privacy Practices are incorporated into these Terms by reference where applicable.

15. SMS and Text Messaging

If you voluntarily enroll in Pharmedico SMS/text messaging, your participation is also subject to our:

  • SMS Terms & Conditions

  • Privacy Policy

Message frequency may vary, and message and data rates may apply.

You may opt out of eligible SMS communications by replying STOP and obtain assistance by replying HELP, subject to the specific messaging program.

Consent to receive marketing SMS messages is not a condition of purchasing products or receiving pharmacy services.

16. Electronic Communications

By communicating with Pharmedico electronically, you agree that we may respond electronically where appropriate and permitted by law.

Electronic communications may include:

  • Email
  • SMS/text messaging
  • Website notices
  • Account notifications

Electronic communications involving health information are also subject to applicable privacy and healthcare requirements.

17. Intellectual Property

Unless otherwise stated, the website and its content are owned by or licensed to Pharmedico and are protected by applicable intellectual property laws.

This includes, where applicable:

  • Text
  • Graphics
  • Logos
  • Images
  • Product descriptions
  • Website design
  • Videos
  • Educational materials
  • Software
  • Branding

You may use website content for personal, non-commercial purposes unless otherwise permitted.

You may not reproduce, distribute, modify, sell, publish, or commercially exploit protected content without authorization.

Third-party names, trademarks, logos, and products remain the property of their respective owners.

18. User Submissions

If you submit reviews, feedback, comments, photographs, suggestions, or other non-confidential content to Pharmedico, you represent that:

  • You have the right to provide the content
  • The content is accurate to the best of your knowledge
  • The content does not violate applicable law
  • The content does not infringe another person's rights

Do not submit PHI, medical records, or other confidential healthcare information through public product reviews or public-facing website features.

We may remove user-generated content that violates these Terms or applicable law.

19. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites, payment providers, shipping services, applications, or other platforms.

Third-party services are governed by their own terms and privacy practices.

Pharmedico is not responsible for the content, security, availability, or privacy practices of third-party websites or services that we do not control.

The inclusion of a link does not necessarily constitute Pharmedico's endorsement of the third party.

20. Prohibited Uses

You may not use the website or Pharmedico services to:

  • Violate federal, state, or local law
  • Commit fraud
  • Submit fraudulent prescriptions
  • Obtain medications unlawfully
  • Misrepresent your identity
  • Misrepresent your authority to act for another person
  • Circumvent safety or prescription requirements
  • Attempt unauthorized system access
  • Introduce viruses, malware, or malicious code
  • Harvest personal information
  • Interfere with website functionality
  • Infringe intellectual property rights
  • Harass or threaten others
  • Engage in conduct that creates an unreasonable security or operational burden

We may investigate suspected violations and cooperate with lawful governmental or regulatory inquiries when required or permitted by law.

21. Website Availability

We strive to maintain reliable website access but do not guarantee that the website will always be:

  • Available
  • Uninterrupted
  • Error-free
  • Secure
  • Compatible with every device

We may modify, suspend, update, or discontinue website functionality when reasonably necessary.

Website interruptions do not alter Pharmedico's obligations regarding prescription records, PHI, or professional pharmacy services under applicable law.

22. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website and general online content are provided on an "as available" basis.

We do not warrant that the website will always operate without interruption or error.

Third-party products may also be subject to warranties, disclaimers, or terms provided by their manufacturers.

Nothing in these Terms is intended to waive or limit any professional duty, statutory patient right, warranty, remedy, or liability that cannot lawfully be waived or limited.

Prescription and pharmacy services remain subject to applicable professional standards and pharmacy law.

23. Limitation of Liability

To the fullest extent permitted by law, Pharmedico will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from use of the website or general online services where such limitations are legally enforceable.

This limitation does not apply where liability cannot lawfully be excluded or limited.

Nothing in these Terms limits rights or remedies available under applicable healthcare, pharmacy, consumer protection, privacy, or other law when such rights cannot lawfully be waived.

24. Indemnification

To the extent permitted by law, you agree to indemnify and hold Pharmedico harmless from third-party claims, losses, damages, or expenses arising from:

  • Your unlawful use of the website
  • Your violation of these Terms
  • Fraudulent information you submit
  • Your infringement of another person's rights

This provision does not require you to indemnify Pharmedico for conduct for which indemnification would be prohibited by applicable law.

25. Severability

If any provision of these Terms is determined to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law.

The remaining provisions will remain in effect.

26. No Waiver

Failure by Pharmedico to enforce a provision of these Terms does not constitute a permanent waiver of that provision or any other right.

27. Entire Agreement

These Terms, together with applicable policies incorporated by reference, constitute the agreement governing your use of our website and general online services.

Applicable policies may include:

  • Privacy Policy
  • HIPAA Notice of Privacy Practices
  • SMS Terms & Conditions
  • Refund Policy
  • Shipping Policy
  • Medical Disclosures
  • Other policies specifically identified on our website

Separate agreements, prescriptions, patient consents, provider agreements, or clinical documents may govern specific healthcare services.

28. Governing Law and Venue

These Terms and disputes arising from use of the website or purchase of non-clinical products or services will be governed by the laws of the State of Florida, without regard to conflict-of-law principles, together with applicable federal law.

Unless another venue is required by applicable law, legal proceedings arising from these Terms may be brought in a court of competent jurisdiction located in Sarasota County, Florida.

Nothing in this section changes any legal rights, administrative remedies, regulatory jurisdiction, or venue that cannot lawfully be modified by contract.

29. Changes to These Terms

We may update these Terms periodically to reflect changes in:

  • Our services
  • Website functionality
  • Business practices
  • Legal requirements
  • Regulatory requirements

When we make changes, we will update the Last Updated date shown at the beginning of these Terms.

Material changes may be communicated through additional means when required by law.

Your continued use of the website after revised Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.

30. Contact Information

Questions regarding these Terms may be directed to:

Pharmedico Compounding Pharmacy & Wellness
6206 N Lockwood Ridge Rd.
Sarasota, FL 34243

Phone: 941-952-3959
Email: Support@PharmedicoRx.com

For questions involving Protected Health Information or patient privacy rights, please refer to our HIPAA Notice of Privacy Practices.